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Visa
Mastercard
Discover
American Express
PayPal
Prepaid Company Check, Personal Check, Cashier Check or Money Order
(Note: All Prepaid Orders will take longer to
process due to the fact that all checks must clear before we will process the order. This includes
Cashier's Checks - due to the existence of fraudulent
Cashier's Checks.)
No Purchase Order, Fax, or C.O.D. orders please.
No International Credit Cards Accepted.
Domestic shipping couriers.
No International shipment.
We do not offer price matching. Our most current and lowest pricing is posted on our
web site daily. Prices are not negotiable.
An item may be cross-shipped if:
1. Customer agrees to pay first (including cost of shipping to customer).
2. The exact same item is in stock.
All return shipping costs are paid by hacked.
Under no condition will hacked cross-ship
an item after 30 days of original invoice date.
Combo Specials and Customer Appreciation Gifts are incentives hacked offers shoppers to compliment and/or supplement a purchase from our store.
On applicable merchandise, select the desired Combo Special or Customer Appreciation Gift from the individual item listing and then click Add to Cart. Both items
will be added to your shopping cart and the advertised discount will be applied. Offers valid only while supplies last. Customers are only eligible for one Combo
Special or one Customer Appreciation Gift per order (not both) regardless of the amount of individual items on the order offering said incentives.
For your convenience, hacked does it's best to
advertise any current Manufacturer rebates on our web
site. However, hacked does not offer the rebate and the prices listed on our web site do not include the
rebate savings. Any use of these rebates is limited to
any terms or conditions as determined by the
manufacturer. If you have any questions regarding the
rebate terms & conditions and how to redeem the
rebate, please contact the manufacturer directly. Manufacturer rebates are issued
by the manufacturer and not by hacked.
Refurbished products are products that contain components that have been
owned by other clients and returned to hacked. hacked guarantees all refurbished products for 15 days.
Sales tax is only required for orders shipping within our resident
states of business. Therefore, all orders shipping within Wisconsin will
be charged the applicable sales tax according to your area's tax rate.
Like any other retailer, all items are shipped as they were received from the manufacturers. hacked does not test any item.
The retail and OEM versions of a product are usually exactly the same.
However the retail
version will typically include bundled software,
retail packaging, and more whistles and bells so
to speak. OEM (Original Equipment Manufacturer),
White Box, Brown Box versions will include the
actual product and may come with drivers, but
not much else (no special packaging or software).
Usually, the retail version will be accompanied
by a longer warranty. The OEM version is typically
for people who build systems, know what they
are doing and do not require any extras.
Suggestion: Please visit the manufacturer's
website to see what is included with the retail
version. The manufacturer's site will likely NOT
indicate what is included for OEM items.
Instead, use our "More Images" link to
see exactly how the item will ship.
Products sold by hacked are covered under our Standard Warranty, unless otherwise indicated.
Merchandise under the Standard Warranty may be returned within 30-days of the original invoice date for refund or
repaired/replaced within 30 days of the invoice date by acquiring a Return Merchandise Authorization (RMA#) number.
Click here to acquire an RMA#.
Many companies offer additional factory coverage so we recommend customers contact the manufacturer directly for eligibility and specific Terms and Conditions.
All merchandise, unless otherwise indicated, may be returned within 30 days from the original
invoice date for a refund. A return authorization number is
required for all returns. The Customer is responsible for the cost of return shipping. These terms apply to all refunds. All
products are shipped with a repair/replacement warranty period.
Customers must inform hacked of any order discrepancy within 7 days
from the invoice date so that we may investigate and resolve the
situation accordingly.
In addition to our 30 Day Money Back Guarantee, products may also be covered by
each manufacturer's warranty, service, and support policy.
hacked assigns and passes through to the Customer any warranty of
the manufacturer. So, for example, in addition to our 30 Day Money Back Guarantee, the manufacturer may
offer a 1 Year Warranty which would be invoked directly through the manufacturer.
hacked offers our customers a 30-day satisfaction replacement or
refund guarantee on all purchases, except:
- Refurbished merchandise which has a 15 day satisfaction replacement or refund guarantee warranty period.
Physical damage to any product will void
the product's warranty. Modifying a product in a permanent way is
considered physical damaged. Physical damage, other than that
sustained in shipping to the customer, voids any warranty previously
implied for any product.
Restocking fees are never assessed by hacked.
hacked does not provide technical support. Please contact the original manufacturer for
assistance.
Orders are processed within approximately one to
two "business" days provided that the items are in stock and that there
are no problems with the payment verification. hacked does not
guarantee same day shipping. Orders are not processed on weekends
or on holidays.
hacked will rush process an order for an additional fee of $2.99 provided
that the following conditions are met:
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The order is submitted before 12 noon PST.
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The transaction and credit card
authorization are successfully completed before 12:30PM PST.
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The shipping address matches the credit
card billing address (i.e. No alternate "Ship To" address.)
Rush Processing does NOT apply to Pre-Paid Check orders.
Rush Processing Disclaimer:
In all circumstances, hacked's
maximum liability is limited to the rush order fee only. hacked will put forth every effort to to ship all rush orders on the day they were placed, however we
cannot guarantee same day shipment.
If we are unable to ship the order on the same day it was placed, we will credit the extra $2.99 handling fee for rush
processing back to your credit card.
hacked does not sell backordered merchandise. We will never
intentionally charge a customer for an item that we do not physically have
in stock at the time of purchase. Occasional inventory discrepancies may
occur due to inaccurate inventory counts or possibly because the last
few items on our shelves are damaged and/or not in a condition that we
can in good faith send to a customer. In that instance we will refund
your credit/Debit card for the item, along with any applicable tax and
shipping charges. An automated email will also be sent to you
to alert you of the situation. Please note that in the
rare instance that a backorder occurs, your order's processing
time will not be adversely affected.
hacked will do everything possible to keep you informed of your
order status via e-mail. Your tracking number will be emailed to you once the
item is shipped. You may also check the online status page for live updates.
Security is a top priority at hacked. All on-line transactions are sent
through our secure server and are encrypted with 128-bit technology. Once
the information is received through the internet, trusted authorized
employees will process your payment, and make sure that your information
is handled with the highest level of security.
hacked respects your privacy. We will not under any circumstances
sell or release your information to anyone. All of the information
obtained from our web site will be used for processing purposes only.
The only e-mail you will receive from hacked are updates to
recent orders. Click here to see are full Privacy Policy.
Fair Credit Billing Act:
We guarantee that every online transaction you make will be 100% safe.
This means you pay nothing if unauthorized charges are made to your card
as a result of shopping at our online store. Under the Fair Credit
Billing Act, your bank cannot hold you liable for more than $50.00 of
fraudulent charges. If your bank does hold you liable for any of this
$50.00, We will cover the entire liability for you, up to the full
$50.00. We will only cover this liability if the unauthorized use of
your credit card resulted through no fault of your own from purchases
made while using our secure server. In the event of unauthorized use of
your credit card, you must notify your credit card provider in
accordance with its reporting rules and procedures.
We do not have a reseller or discount program. hacked already negotiates the best possible price
for you and offers these great discounts to all of our customers through our
web site. Whenever we receive specials or promotions, we immediately
post them on our web site for you to take advantage of.
We do not offer volume or wholesale discounts.
hacked already negotiates the best possible price for you
and offers these great discounts to all of our customers through our web
site. Whenever we receive specials or promotions, we immediately
post them on our web site for you to take advantage of.
hacked product descriptions are not designed or intended
to replace your personal product knowledge, experience and/or research.
hacked strives to be as accurate as
possible in our product descriptions, compatibility references,
information content, pricing, links and any other product information
contained in or referenced on our site. However, occasional human error
may occur and we therefore cannot guarantee that all product
descriptions, specifications, pricing or any other content on the site
is entirely accurate, complete, or current. We are not liable for
these errors. In the event that a product is listed at an incorrect
price due to typographical, informational, technical or any other error,
hacked at its sole discretion shall have the right to refuse or
cancel any order for that product and immediately amend, correct or
remove the inaccurate information. Moreover, all links on hacked are
intended only to provide visitors with assistance finding additional
information and professional opinion; however, due to the fast pace of
the industry, complex nature and personal subjective experiences,
reviews can become outdated or less accurate over time or even at
inception and should therefore never be the sole determinate in a
purchasing decision, or, most importantly, a substitute for doing one's
own product research. Please remember, you, our valued patron, are
ultimately responsible for any purchase decision.
hacked is not a forum for product reviews. hacked is a private
site that conducts the business of selling commodities and as such, any
specifications and information posted by hacked regarding products
for sale must be factual. However, customer comments in regards to their
experience with said products are the opinions of the user. The customer
opinion reviews are used at the discretion of hacked as a marketing
device for positive and constructive ways to share the benefit of the
product. It is not used as a source for negative commentary as we cannot
endorse the validity of any negative comment. Therefore, the hacked site is moderated to remove any unproven biased negative comments. It is
not the intention of hacked to mislead any customer and therefore
all purchase decisions should not be solely based on the product review.
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